10 Sep 2021

As we continue to work through all of the details of Aurora College’s response to the COVID-19 related public health measures in Yellowknife, Behchokǫ̀, Ndilǫ and Dettah, we would like to thank you again for your patience and understanding.

We are working hard to prepare for your temporary transition to online learning for the next two weeks. While this isn’t the way any of us intended to kick off the academic year, we are confident that you will continue to receive a high-quality educational experience whether your classes are online or face-to-face.

Our immediate focus is determining your needs to be successful during this time.

While the majority of our faculty and staff at Yellowknife North Slave Campus will be working from home from September 9 to September 24, a small team of staff will remain at the main Yellowknife North Slave Campus (YKNS) building to provide support if you need it. In addition, you will be able to access many supports and services without coming to the YKNS Campus. Wherever possible, we encourage you to reach out to us by email, phone, Microsoft Teams, etc.

Your instructors either have or will be contacting you with the program and class-specific information; we are including more general information about student services and supports in this email.

Registration and Admissions:

Textbook orders and Pick-up:

Residence questions and support:

Email, Moodle, Microsoft Teams, Password resets, account access, and other IST related questions and support:

  • Please email helpdesk@auroracollege.nt.ca for assistance.
  • A Help Desk ticket will be started automatically. We are prioritizing these tickets for students at this time.

Payments, Student Accounts & Financial:

  • You can make a payment using a credit card over the phone by calling 920-3030
  • You can also make a payment using online banking by setting up Aurora College as a payee. Watch this video for instructions on how to set it up.
  • As a last resort, if you would like to make a payment in person, please make an appointment to come to campus by calling 920-3030
  • If you have questions about your account, please email Sean Poitras, Associate Registrar – sean.poitras@auroracollege.nt.ca or phone 920-3039, or Layla Charlo, Finance Manager, email LCharlo@auroracollege.nt.ca or phone 920-3047

Student mental health and wellness support:

Library Resources:

General questions:

  • Please email info@auroracollege.nt.ca or phone 920-3030
  • Campus Director, Perez Oyugi – email poyugi@auroracollege.nt.ca or phone 920-3020
  • We will make announcements and provide more information by email (to your ‘myauroracollege.ca’ email address), our website (under COVID-19 section), on our Facebook page (https://www.facebook.com/auroracollegeNWT ) and on Microsoft Teams (please join the Yellowknife Campus Students team and the All Students – Aurora College team).

Once again, thank you for your patience as we work through this together. We look forward to the beginning of online classes next week and seeing you all back in the classroom soon!