C.O.R.E De-Escalation
Yellowknife North Slave Campus 5004 54 St, Yellowknife, NT, CanadaCreating Opportunities with Respect & Empathy Introduction Introduction SequenceTraditional lecture vs. skill based learningDe-escalation OverviewGoals of the course Part I: Realizing Expectations Being a professional brings expectations from:- The organization, the public, the media and the courtsNatural reactions in the face of conflict – Fight, Flight or Freeze- Exceptions are those who benefited from: great…