Continuing Education, Online

C.O.R.E De-EscalationCreating Opportunities with Respect & Empathy Introduction Part I: Realizing Expectations Part II: It’s Not Personal! Part III: The Learned Response Confidence In Conflict - Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is…

This workshop is for people who are responsible for taking minutes in meetings. You will learn how to co-ordinate meetings, take minutes in formal and informal meetings, edit the minutes without altering content, and how to present, distribute and maintain the minutes most effectively. Topics include agenda preparation, minute taking styles & formats for different…

This three-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including: Date:November 3, 2025 Time:1 p.m. – 4 p.m. InstructorHeather Lyon

Surveys indicate that many people list public speaking as their greatest fear – while fear of death is listed farther down the list! If you are someone who would rather die than speak up in public, this one-day course is for you. In addition to learning what it takes to be effective in any public…

Make your Excel workbooks look professional and readable by learning how to properly format all the aspects of your spreadsheet. In this three-hour session, you will learn how to work with: Date:November 17, 2025 Time:1 p.m. – 4 p.m. Cost:$175.00 Instructor:Heather Lyon

In the Excel program, you can convert your data from a spreadsheet into a table and/or chart. Learn how you can turn dry financial and statistical information into a vibrant visual display that will have a powerful impact on your audience! Date:November 24, 2025 Time:1 p.m. – 4 p.m. Cost:$175.00 Instructor:Heather Lyon

This three-day course looks at the theory and the steps involved in preparing books for a business or organization in the NWT. Using an accounting simulation consisting of actual source documents from a fictitious business, students will enter one month of financial transactions for a small company using the five-journal system. This course will show…

Many bookkeepers spend a lot of time recording financial transactions that are used to create financial statements each month. It is not unusual for bookkeepers, along with business owners and managers, to lack a full understanding of the valuable information included in these statements. This workshop goes through the sections of basic financial statements including…