Applied Topics in Northern Adult Education (pre-requisite – Elements of Instruction) - Online / Multi-Day
2024-10-09 09:30 - 10:00, 2024-10-16 09:30 - 10:00, 2024-10-23 09:30 - 10:00, 2024-10-30 09:30 - 10:00, 2024-11-06 09:30 - 10:00, 2024-11-20 09:30 - 10:00, 2024-11-27 09:30 - 10:00, 2024-12-04 09:30 - 10:00 (America/Inuvik)
This course focuses on current topics in education including, but not limited to, EDI (equity, diversity, and inclusion), UDL (universal design for learning), decolonization, and Indigenization.

Participants will examine how the concepts can be applied in the context of their own teaching practice and identify strategies to be responsive to the needs of their learners.

Delivery:Virtual Delivery(You will need a computer with high-speed internet)

Dates:7:00 p.m. – 10:00 p.m. on October 9, 16, 23, 30, November 6, 20, 27 and December 4

Textbooks:TBD

Tuition:$475.00

Instructor:Xiaoyi Yan

C.O.R.E De-Escalation - Multi-Day / Online
2024-10-17 09:00 - 2024-10-18 16:00
C.O.R.E De-EscalationCreating Opportunities with Respect & Empathy

Introduction

Introduction Sequence

Traditional lecture vs. skill based learning

De-escalation Overview

Goals of the course

Part I: Realizing Expectations

Being a professional brings expectations from:

The organization, the public, the media and the courts

Natural reactions in the face of conflict – Fight, Flight or Freeze

Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principle

Intergenerational Communication

For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary Donahoe

The Impact of Technology on Interpersonal Communication

Video Technology has created a new reality, the power of social media

Part II: It’s Not Personal!

Rationalizing the Irrational

People under the influence of negative emotions can appear irrational

Their attacks can be very personal and offensive

People Don’t Mean What They Say …

Words and meanings can be (and usually are), completely different

We need to ignore the words and search for the correct meanings

Don’t Take the Bait – 80% of Complaints Stem from Our Reaction

EGO Is the Enemy

Ultimately, that voice in our head that makes us do and say things that we never planned on doing or saying!

Compliance vs. Cooperation – Separating attitude from behavior

The Unanswered Question – the appropriate response to verbal resistance

Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ you

C.O.R.E. Philosophy

By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathy

PROFESSIONAL RESPECT

Performed respect forms the basis of a healthy relationship

PROFESSIONAL EMPATHY

Essential for diffusing a difficult encounter – empathy absorbs tension

Part IV: Communication Essentials

Active Listening Revisited – Finding the meanings behind the words

The Power of Paraphrasing – the ultimate communication tool

Digging Deeper – asking the appropriate questions at the appropriate time

Providing Real Options – The essence of persuasion

Part V: Practical Application

Personal Security Awareness

Imminent Jeopardy

Proxemics

De-escalation Phrases – demonstrate that you are listening – refocus the contact

C.O.R.E. PROCESS

Introduction Sequence

Clarify – ask the $1,000,000 question

Establish Context– tactfully minimize resistance, build upon credibility

Proceed OR Persuade – Verify

Conclude

Case Study – application of C.O.R.E. techniques to actual events

Scenario Development – Practical application

Skill building – Introduction Sequence with De-escalation phrases

Skill building – Clarifying Sequence

Skill building – Putting it all together, no resistance

Skill building – Minimal Resistance – persuasion

Skill building – Medium Resistance – persuasion – Verify

The Ethical Protector Creed and Closing Remarks

Date:October 17 & 18, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$550.00

Instructor:Darcy Pennock

Location:Online via Zoom

BOOKKEEPER & FINANCIAL OFFICER TRAINING – PART THREE - COMPUTERIZED ACCOUNTING - Online / Multi-Day
2024-10-28 09:00 - 2024-11-01 16:00
This is Part 3 of the Bookkeeper & Financial Officer Training Program. You do not have to have taken part 1 as long as you have some basic knowledge and experience with bookkeeping. This 5-day session uses an accounting simulation package to teach you more about the various aspects of bookkeeping while learning how to enter financial transactions using the QuickBooks Desktop software program. Topics include Accounts Receivable, Accounts Payable, Payroll, Banking & Cash Accounts, and GST.

DatesOctober 28 – November 1, 2024

Time9:00 a.m. – 4:00 p.m.

LocationOnline

InstructorHeather Lyon

Holiday - Remembrance Day
2024-11-11 00:00 - 23:59

Fall Reading Week
2024-11-12 08:00 - 2024-11-15 17:00

Intro to Excel CMPT 0012 - Online
2024-11-12 09:00 - 12:00
This 3-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including:

Purpose of spreadsheets

Moving around the screen

Using the ‘Ribbon’

Entering data

Creating basic formulas

Selecting cells

Working with workbooks

Viewing & printing

Date:November 5, 2024

Time:9:00 a.m. – Noon

Cost:$175.00

Instructor:Heather Lyon

PROJECT MANAGEMENT FUNDAMENTALS - Multi-Day
2024-11-13 09:00 - 2024-11-15 16:00
This workshop will examine project management from conceptualization through to completion. You will learn: setting up an effective plan, applying project-planning steps, developing the project plan and implementing it, managing work in progress, monitoring controls, and reporting status.

Date:November 13-15, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$750.00

Instructor:Janet Dean

Online Winter Registration opens
2024-11-18 00:00 - 23:59

Formulas & Functions CMPT 0013 - Online
2024-11-19 09:00 - 12:00
In this 3-hour session, learn how to set up formulas and functions to get the Excel program to do the math for you. Topics include:

Creating and editing formulas

Mathematical operators

Common functions

Conditional functions

Absolute & relative cell references

Protecting your workbook

Date:November 19, 2024

Time:9:00 a.m. – Noon

Cost:$175.00

Instructor:Heather Lyon

MANAGING CULTURAL DIVERSITY IN PROJECTS
2024-12-02 09:00 - 16:00
Improve the way your project team accomplishes tasks, and enhance their interpersonal and problem-solving skills. Identify operating stereotypes and other obstacles to communication. Learn different cultures’ approaches to work, relationships, time, and exchange of information and how this affects attitudes and performance on the job.Topics include:

creating and maintaining an environment that enables all participants to naturally reach their fullpotential in pursuit of organizational objectives.

clarifying roles and communication procedures for tolerance and flexibility

building on shared values, goals and similarities.

developing shared visions and agreeing on processes to accomplish it in an atmosphere of respect andtrust.

Date:December 2, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$350.00

Instructor:Janet Dean

Formatting the Worksheet CMPT 0014 - Online
2024-12-03 09:00 - 12:00
Make your Excel workbooks look professional and readable by learning how to properly format all the aspects of your spreadsheet. In this 3-hour session, you will learn how to work with:

Formatting dates & numbers

Cell alignment

Fonts & sizes

Borders

Colours and patterns

Format painter

Themes & Styles

Conditional formatting

Date:December 3, 2024

Time:9:00 a.m. – Noon

Cost:$175.00

Instructor:Heather Lyon

STAKEHOLDER MANAGEMENT AND PROJECT COMMUNICATION
2024-12-03 09:00 - 16:00
Stakeholder Management is one of the most critical factors of project success. This course provides the project manager with an understanding of stakeholder management processes using proven tools and techniques for managing the stakeholders during the various phases of a project.

In this course, you will learn to:

Learn the obstacles to project communication

Identify and Assess project stakeholders using proven tools and techniques;

Develop communications strategies for achieving buy-in and cooperation from stakeholders

Explore different types of communication methods

Prepare a communications plan and put it into action

Date:December 3, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$350.00

Instructor:Janet Dean

ALIGNING AND DEVELOPING YOUR PROJECT TEAM
2024-12-04 09:00 - 16:00
In this course, you will learn to:

Build high-performance project teams through effective leadership and team communication

Use power, politics and influence to motivate your team

Resolve conflicts using proven techniques

Implement effective and creative problem-solving and brainstorming processes

Select the right team members and balance resources between projects

Learn proven negotiation techniques

Explore the stages of team development

Work effectively with people with different personalities

Date:December 4, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$350.00

Instructor:Janet Dean

MANAGING MULTIPLE PROJECTS
2024-12-05 09:00 - 16:00
Balance the conflicting resource and priority demands of multiple cross-functional projects, while maintaining the strategic values of your organizationIn this course, you will learn to:

Manage resources through project prioritization

Evaluate and select projects based on strategic importance to the organization

Learn to apply a filter mechanism to assess all projects prior to making a “go-no go” decision

Define success criteria for each project

Date:December 5, 2024

Time:9:00 a.m. – 4:00 p.m.

Cost:$350.00

Instructor:Janet Dean

Charts & Tables CMPT 0015 - Online
2024-12-10 09:00 - 12:00
In the Excel program, you can convert your data from a spreadsheet into a table and/or chart. Learn how you can turn dry financial and statistical information into a vibrant visual display that will have a powerful impact on your audience!

Charts vs. Tables

Creating a chart

Changing chart types

Changing chart layout and location

Using sparklines

Creating a table

Creating a Pivot Table

Date:December 10, 2024

Time:9:00 a.m. – Noon

Cost:$175.00

Instructor:Heather Lyon

Robert’s Rules of Order - Online
2024-12-12 09:00 - 16:00
Robert’s Rules of Order

Have you ever played a team sport where only a few of the players knew the rules? The same types of challenges can occur in your meetings if your group does not understand how to properly “play the game”. In this one-day online session, you will learn the basics of Robert’s Rules of Order, the foremost manual on parliamentary procedures that is used by most organizations with boards of directors. By following these rules and other tips included in this session, you can ensure your meetings will be fair, efficient, democratic and orderly.

What are Roberts Rules of Order?

History of the book

What are the principles behind these rules?

Motions

What is a motion?

Types of motions and their purposes

Presenting a motion

Seconding a motion

Debating a motion

Amending a motion

Withdrawing a motion

Voting on a motion

Requesting Points of Something

What is a ‘Point’?

Types of points and their purposes

Tips for chairpersons of a meeting

Know and teach your group the rules of order

Set meeting times and dates that work

Notify and confirm attendance

Prepare and distribute an agenda in advance

Request reports in advance

Start & finish on time

Stick to the agenda

Assign time limits for reports/debates

Ensure action items are clear and assigned

Do an Action Item Review each meeting

Dealing with “hot topics”

Make every decision unanimous

Date:December 12, 2024

Time:9:00 – 4:00 p.m.

Cost:$350.00

Instructor:Heather Lyon

Excel Extras CMPT 0016 - Online
2024-12-17 09:00 - 12:00
You know the basics of the Excel program. Now learn about what else you can do to make working with this program even easier and more effective in this 3-hour session. Topics include:

Working with graphics

Inserting a screenshot

Sorting & Filtering

Using hyperlinks

Using comments

Drop-down lists

Grouping & Subtotals

Quick Analysis

Date:December 17, 2024

Time:9:00 a.m. – Noon

Cost:$175.00

Instructor:Heather Lyon

Fall term ends
2024-12-18 00:00 - 23:59

Winter term begins
2025-01-06 00:00 - 23:59

Course Planning and Assessment ADED 0135 (prerequisite – Elements of Instruction) - Online / Multi-Day
2025-01-15 19:00 - 22:00
Course Planning and Assessment is a course about how to plan courses and assess learning outcomes, particularly for adults. It is concerned with designing learning systematically by considering learners, content, intended learning outcomes, learning tasks, pacing, appropriate expectations, instructional strategies, and assessment.

Course Planning and Assessment will be useful for people who want to plan workshops as well as for those who want to plan a formal educational course, whether it be a new course or a course that has an existing course outline. It will cover the theory behind planning and present a number of models for course design.

As part of this course, learners will develop a learning assessment plan that includes a variety of strategies and tools. Learners will plan an actual course, thereby immediately applying the theory to a useful and practical project.

Delivery:Virtual Delivery via Microsoft Teams(You will need a computer with high-speed internet)

Dates: 7 p.m. – 10 p.m. on January 15, 22, 29, February 5, 12, 19, 26, and March 5, 2025

Textbooks:Creating Courses for Adults: Design for Learning – available on Amazon*Participants are responsible for ordering the textbook

Tuition: $475.00

Instructor:Mike MacPherson

Intro to Excel CMPT 0012 - Online
2025-01-16 09:00 - 12:00
This three-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including:

Purpose of spreadsheets

Moving around the screen

Using the ‘Ribbon’

Entering data

Creating basic formulas

Selecting cells

Working with workbooks

Viewing & printing

Date:January 16, 2025

Time:9:00 a.m. – Noon

InstructorHeather Lyon

Add/drop course deadline
2025-01-17 00:00 - 23:59

Winter Registration closes
2025-01-17 00:00 - 23:59
