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21/04/2022 09:00 - 22/04/2022 16:00

Good business writing leads to good business decisions, which leads to good business. This course emphasizes business writing (letters, memos, emails, documents, web material) with the reader and readability in mind. In two days you will focus on new formats, writing style, tone, clarity, conciseness and results while exploring new skills and time saving approaches.

Spend less time writing and more time communicating

Motivate and persuade readers to take action

Develop an active, objective and powerful writing style

Write sensitive or negative messages in a positive way

Understand the importance of word choice

Learn the implications of FOIP in written documentation

Prepare written information with objectivity and a results perspective

Develop time saving approaches to minute taking

Outline:

Introduction

Why is writing so difficult to do?

Preparing to Write

  • Purpose
  • Audience
  • Tone

Choosing a Format

  • Emails/Memos
  • Business Letters
  • Reports
  • Advertising Material
  • Instructional Documents
  • Historical Records

Putting it All Together

  • Start with an Outline
  • Greetings & Introductions
  • Main body of the message
  • Wrapping things up
  • Proof-reading & Editing

Effective and Efficient

  • Clear & Simple
    • Vocabulary
    • Sentence length & structure
    • Paragraph length
  • Readability
    • Headings
    • Lists/Tables
    • Page Numbering
    • Underlining & Italics
    • Font size and weight
    • Graphics & Pictures

Mechanics of Writing

  • Correct word choice
  • Correct spelling
  • Comma usage
  • Capitalization
  • Numbers
  • Abbreviations
  • Latin expressions
  • Subjects & Verbs
  • Colons & Semi-colons

Best Practices & Practical Application

  • Emails/Memos
  • Business Letters
  • Reports
  • Advertising Material
  • Instructional Documents
  • Historical Records

Dates: April 21 & 22, 2022

Instructor: Heather Lyon

Time: 9:00 a.m. - 4:00 p.m.

Cost: $600.00